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Delivery to the contiguous U.S. States:

Order Condition Shipment Method Cost Order
Process Time
Delivery Time* Policies
up to 13 oz
First Class $6.95 up to 7 days
(depanding on stock
availability)
2-7 days No dangerous goods

* Time stated in business days, excluding weekends and holidays

Delivery to Alaska, Hawaii, Puerto Rico & U.S. Territories:

Delivery
Option
Delivery
Cost
Order
Process Time
First Class $17.99

up to 7 days
(depanding on stock
availability)

LoveYourSkinShop.com cannot refund orders or file claims with FedEx unless it has been longer than 3 business days. We appreciate your patience in this matter.

Delivery to Canada:

Delivery
Option
Delivery
Cost
Order
Process Time
USPS to Canada up to 4lbs
USPS to Canada up to 20lbs
$43.50
$58.95
up to 7 days
(depanding on stock
availability)

USPS customers are responsible for all taxes and duties upon receipt.

Deliver to International:

Delivery
Option
Delivery
Cost
Order
Process Time
USPS International up to 20lbs $65.75 up to 7 days
(depanding on stock
availability)

Some international packages may be subject to a customs charge. Any customs charge is determined by the country to which the package is shipped,not by LYS. Please check with your local postal service regarding customs charges prior to ordering. Shipments to the UK may incur a ё8 Royal Mail handling fee.

We reserve the right to cancel any international order.

 

Shipping Days: Monday thru Friday, excluding U.S. federal holidays.

Undeliverable packages, including refused shipments and packages that have failed delivery, will be returned to Sender and assessed a $15 Non-Delivery fee. The Non-Delivery fee will be charged to the payment form selected during checkout, and will be subtracted from any refund.

Processing Time: Handling time for all orders is 7 business days. Orders upgraded to Rush Processing received before 4 p.m. Pacific Standard Time (7 pm Eastern) are processed the same day. Orders received on Saturday and Sunday are processed by close of business Monday.

Domestic Delivery Time Standard Shipping: Orders shipped to the western U.S. can be expected within 5 business days. Orders shipped to the eastern U.S. generally take 6 business days. For quicker delivery, guaranteed overnight and 2-day shipping services are available. All delivery times are estimates. The total time needed to deliver your package may be longer. DermStore is not responsible for delays in delivery due to events beyond our control, including shortage of materials, labor strikes, transportation failures or acts of nature.

United States Postal Service (USPS) is required for all deliveries to PO Boxes and military addresses. We cannot guarantee replacement of lost packages shipped via USPS. Be advised that the USPS confirmation number you receive from LYS is only used to verify when a parcel has been delivered, and is not used to track packages en route.

DOT restricted items cannot be shipped to Alaska, Hawaii, U.S. territories, military addresses or international customers.

If an item in your order is out of stock, we will notify you via e-mail within one business day. Please make sure to add us to your address book so that you may receive a confirmation email

Any information provided on this website or any linked website is not intended as medical advice. If you have a medical concern, please consult with your physician. Love Your Skin Shop , Love Your Skin Shop Logo and "the science of natural beauty" are Trademarks or Registered Trademarks of Love Your Skin Shop , LLC. Copyright 2000-2010 Love Your Skin Shop , LLC. All rights reserved. Used with permission.

*Discounts apply to in-stock items only, while supplies last. Prices are subject to change at any time. Sale prices not valid with any other discounts. All sales of clearance items are final; no returns will be accepted. Free 2-Day shipping offer is available within the continental U.S. only and excludes DOT restricted items.

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