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Privacy Policy

Thank you for visiting LoveYourSkinShop.com ("LYS"). We want you to know that your privacy is important to us. Our customers are at the heart of everything we do, and we strive to ensure your experience with LYS is one that you will want to repeat and share with your friends. Part of our commitment to you is to respect and protect the privacy of the personal information you provide to us. The information below is designed to inform you of what information we collect, why we collect such information, and how we secure and use the information we collect. This Privacy Policy should be read in conjunction with our Terms of Service.
 
When you submit your personal information to us, you are giving us your consent to the collection, use, and disclosure of your information as set forth in this Privacy Policy. We are always available to discuss your questions or concerns regarding this Privacy Policy and our privacy practices. If you would like to speak to a customer service representative, please contact us using one of the methods listed on the Contact Us page of our Web site. Please address your questions or concerns to the Customer Service department.
 
LYS will occasionally update this Privacy Policy. We encourage you to check the date of our Privacy Policy each time you visit our Web site for any updates or changes. Your use of our Web site constitutes your consent to this Privacy Policy, including any changes or updates.
 
Collection and Use of Information
 
Information Collection: We endeavor to strictly adhere to state, local and federal laws regarding the preservation and archiving of information collected. We collect information from you in several different ways on our Site. One goal in collecting personal information from you is to provide an efficient, meaningful, and customized experience. For example, we can use your personal information to:

  • Help make our Site easier for you to use by removing the need to enter information more than once.
  • Help you quickly find information, products, and services.
  • Help us create content on our Site that is most relevant to you.
  • Alert you to new information, products, and services that we offer.

Registration and Ordering: Before using certain parts of our Site or ordering products, you must complete an online registration form. During registration, you will be prompted to provide to us certain personal information, including but not limited to your name, shipping and billing address(es), phone number, email address, and credit card number. These kinds of personal information are used for billing purposes, to fulfill your orders, to communicate with you about your order and our Site, and for marketing purposes. Also, if we encounter a problem when processing your order, we use the personal information to contact you.
 
Email Addresses: Several locations of our Site permit you to enter your email address for purposes including but not limited to: to sign up for our email newsletter, to submit a product review, to post comments in our forums, to register for a free giveaway or other promotional offer and to request notifications of new product offerings. Your participation in a contest is completely voluntary, so you have a choice whether to participate and disclose information to us. We use this information to notify contest winners and to award prizes. We may also post on our Site the names of contest winners.
 
Cookies and Other Technology: Like many sites, our Site employs cookies, JavaScript tags and Web beacons (also known as clear GIF technology or "action tags") to speed your navigation of our Site, recognize you and your access privileges, and track your usage of our Site.
 
Cookies are small pieces of information that are stored as text files by your Internet browser on your computers hard drive for record keeping purposes. Most Internet browsers are initially set to accept cookies. You can set your browser to refuse cookies from Web sites or to remove cookies from your hard drive, but if you do, you will not be able to access or use portions of our Site.
 
We use both persistent cookies and third party cookies. We use persistent cookies to make it easier for you to navigate our Site. The persistent cookie remains on your hard drive for an extended period of time. Third party cookies are only used for short-term tracking. You can remove the cookies by following directions provided in your Internet browsers "help" file. We set a persistent cookie to store your passwords, so you dont have to enter it more than once. Persistent and third party cookies also enable us to track and target the interests of our users to enhance the experience on our Site. If you reject cookies, you may still use our Site, but your ability to use some areas of our Site, such as a shopping cart, will be limited and may not function properly.
 
OUR SITES COOKIES DO NOT AND CANNOT INFILTRATE A USERS HARD DRIVE TO GATHER A USERS CONFIDENTIAL INFORMATION. Our cookies are not "spyware".
 
Web beacons assist in delivering cookies and help us determine whether a Web page on our Site has been viewed and, if so, how many times. For example, any electronic image on our Site, such as an ad banner, can function as a Web beacon.
 
We may use third-party advertising companies to help us tailor our Sites content to users or to serve ads on our behalf. These companies may employ cookies and Web beacons to measure advertising effectiveness (such as which Web pages are visited or what products are purchased and in what amount). Any information that these third parties collect via cookies and Web beacons is not linked to you directly.
 
As an example, Facebook collects certain information via cookies and Web beacons to determine which Web pages are visited or what products are purchased. Please note that any information collected by Facebook via cookies and Web beacons is not linked to any customers personal information collected by us.
 
Log Files: As is true of most Web sites, our Sites servers automatically recognizes the Internet URL from which you access our Site as well as the site that you came from. We may also log your Internet protocol ("IP") address, Internet service provider, browser type, operating system and date/time stamp for system administration, order verification, internal marketing, and system troubleshooting purposes. (An IP address indicates your internet service provider)
 
Age: We respect childrens privacy. We do not knowingly or intentionally collect personal information from children under age 13. Elsewhere on our Site, you have represented and warranted that you are either 18 years of age or using the Site with the supervision of a parent or guardian. If you are under the age of 13, please do not submit any personal information to us, and rely on a parent or guardian to assist you.
 
Product Reviews: You may choose to submit a product review. If you post a review, you have the option to enter your name and email address. If you submit a review, your name or alias will be visible to other users but your email address will be kept private. Also, any personally identifiable information that you submit as part of the review can be read or used by other visitors to our Site. We are not responsible for any personally identifiable information that you choose to submit as part of your review. We believe you can post a helpful review without disclosing any personal information. Your review or comment might be altered or deleted if inappropriate words or terms have been used. You may withdraw your review at any time by contacting our Customer Service department. Contact information for Customer Service can be found on the Contact Us page of our Site.
 
Information Use and Disclosure.
 
Internal Use: We use your personal information to process your order and provide you with customer service. We may internally use your personal information to improve our Sites content and layout, to improve our outreach and for marketing efforts (including marketing our services and products to you), and to determine general marketplace information about visitors to our Site.
 
Communications with You: We will use your personal information to communicate with you about our Site and your orders and deliveries. Also, we may send you a confirmation email when you register with us. We may send you a service-related announcement on the rare occasions when it is necessary (for example, if we must temporarily suspend our service for maintenance.) Also, you may submit your email address to register for a free giveaway or other promotional offer and to request notifications of new product offerings. If you submit your email address, we use it to deliver information to you. We always permit you to unsubscribe or opt out of future emails (see the opt out section, below, for more details). Because we have to communicate with you about orders that you choose to place, you cannot opt out of receiving emails related to your orders. We might also send you marketing material by means of standard mail such as offers, promotions, postcards or catalogs (see the opt out section below for removal options).
 
External Use:
 
As do most catalog and Internet retailers, we sometimes use others to perform specific functions on our behalf. When we disclose information to these service providers, we disclose information to help them to perform their service. For example, in order to deliver products to you, we must share some information. We partner with third parties (such as the U.S. Postal Service, United Parcel Service, and Federal Express) to ship products, to ensure delivery, and so that we can obtain feedback, improve the quality of our service, and measure and improve the quality of the service of the third party. In the example of shippers, we provide them some personally identifiable information such as your name and shipping address.
 
Similarly, to help you buy products and provide customer service to you, we must provide your credit card number to financial-services corporations such as credit-card processors and issuers. When we submit your credit card number for authorization, we use state-of-the-art data encryption to protect your information. (More on this below in Data Security.)
 
We may be required to disclose such information in response to requests from law-enforcement officials conducting investigations; subpoenas; a court order; or if we are otherwise required to disclose such information by law. We also will release personal information where disclosure is necessary to protect our legal rights, enforce our Terms of Use or other agreements, or to protect ourselves or others. For example, we may share information to reduce the risk of fraud or if someone uses or attempts to use our Site for illegal reasons or to commit fraud.
 
We my provide customer information to carefully selected partners. In such cases, we might share and/or cross-reference information, including personal information about you that will enable such persons or entities to contact you regarding products and services that may be of interest to you.
 
We may share non-personal information (such as the number of daily visitors to a particular Web page, or the size of an order placed on a certain date) with third parties such as advertising partners. This information does not directly personally identify you or any user.
 
Business Transfer. Your personal information may be disclosed as part of any merger, sale of company assets or acquisition, as well as in the event of an insolvency, bankruptcy or receivership, in which personal information would be transferred as one of the business assets of the Company.

Any information provided on this website or any linked website is not intended as medical advice. If you have a medical concern, please consult with your physician. Love Your Skin Shop , Love Your Skin Shop Logo and "the science of natural beauty" are Trademarks or Registered Trademarks of Love Your Skin Shop , LLC. Copyright 2000-2010 Love Your Skin Shop , LLC. All rights reserved. Used with permission.

*Discounts apply to in-stock items only, while supplies last. Prices are subject to change at any time. Sale prices not valid with any other discounts. All sales of clearance items are final; no returns will be accepted. Free 2-Day shipping offer is available within the continental U.S. only and excludes DOT restricted items.

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